Terms & Conditions
These terms cover the use of coderealm.app and set out the basis on which we quote for and carry out work. The specifics of any project live in the written scope we agree with you, and that document wins where the two differ.
Browsing the site commits you to nothing. Work is done against a written scope with a fixed price agreed before we start. You own the code and the accounts. We stand behind the work for 90 days after delivery.
1. Who these terms are with
Coderealm, a software studio based in Hyderabad, India ("we", "us"). You can reach us at admin@coderealm.app.
To be completed before publication: registered legal entity name, registered address, and GSTIN once registered. A quote cannot be a binding contract without a named contracting party.
2. Using this website
You may read this site, and quote or link to it with attribution. You may not copy the design, the code or the written content wholesale, present it as your own, or use it to train a model for commercial resale. The Coderealm and Evento names, logos and wordmarks are ours.
Everything on this site is provided for information. Prices, timelines and capabilities described here are indicative and do not constitute an offer capable of acceptance — a quotation does.
3. Quotes and scope
- Nothing starts without a written scope. It names what is being built, what is explicitly excluded, the price, and the delivery date.
- The quoted price is the price. If we underestimate, that is ours to absorb. We do not issue overrun invoices for work inside the agreed scope.
- Changes are re-quoted, in writing, before they are done. You can always say no and keep the original scope.
- A quotation is valid for 30 days unless it says otherwise.
4. What we need from you
Projects slip most often because of things outside our control. So: we need a single named decision-maker, responses to blocking questions within a reasonable time, and any content, credentials or third-party access the work depends on. Where a delay on your side moves the date, we will tell you at the time rather than at the end.
5. Payment
- Work is invoiced per phase, typically part on start and the balance on delivery, as set out in the scope.
- Invoices are payable within 14 days unless agreed otherwise.
- All prices are exclusive of GST, which is added at the prevailing rate.
- We may pause work on materially overdue invoices. We will tell you before we do, not after.
6. Ownership
On full payment for a phase, you own the deliverables of that phase — the source code, the designs and the documentation. Repositories, cloud accounts, app-store listings and domains are created in your name from the start, so there is nothing for us to hand over and nothing for us to withhold.
We keep ownership of our own pre-existing tools, libraries and internal components, and grant you a perpetual licence to use them as part of your deliverable. We do not licence them to you to resell separately. Open-source components stay under their own licences, which we will list on request.
7. Warranty
For 90 days after delivery of a phase, we will fix defects in that work — where the software does not do what the agreed scope says it does — at no charge. This does not cover new features, changes of mind, or breakage caused by changes made by others after handover.
Beyond that window, fixes are chargeable, or covered by a support retainer if you have one.
8. Support
Our standard published support window is weekdays, with a reply inside 24 hours. We do not operate a 24/7 desk and do not claim to. Where a system needs genuine on-call cover, that is agreed and priced as its own thing.
9. Confidentiality
We treat what you tell us about your business as confidential and will sign your NDA if you have one. We will not name you as a client publicly without your agreement.
10. Liability
We do not exclude liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded.
Otherwise, our total liability in connection with a piece of work is limited to the fees you paid us for that work, and we are not liable for loss of profit, loss of business, loss of data or other indirect losses. Software is not guaranteed to be free of all defects, and you are responsible for your own backups once a system is in your hands.
11. Ending an engagement
Either of us can end an engagement in writing. You pay for work completed and committed up to that point; anything already paid for and not yet delivered is refunded per the Refund & Cancellation Policy. Retainers end with one month's notice. On termination you keep everything you have paid for — the accounts were always yours.
12. Evento
Evento is our own product and is governed by its own terms served from the Evento domain, not by these. Nothing here applies to your use of the Evento app.
13. Governing law
These terms are governed by the laws of India, and the courts at Hyderabad have exclusive jurisdiction. If any clause is found unenforceable, the rest stands.